This is a fair question in a competitive business?
Since the start of the global pandemic, the landscape for traditional estate agents, like most businesses, has been transformed forever. Once upon a time, having a ‘high street’ presence was essential but lockdown has proved that this way of thinking is now over as remote, flexible working has fast become the preferred choice for many employers and employees.
For too long, customers have had to accept being constantly passed around different members of staff, have had to be subjected to restricted availability in fitting around the working hours of agents and have understandably tired of feeling like being just a number.
I understand that no two customer’s circumstances are ever the same, this is why my business is tailored to provide a bespoke service to meet the requirements of each individual client and as the business owner, transparency and honesty form the bedrock of my client/agent relationship where my customers know they are not just a number to hit a target, for me it’s personal and I am all in.
From the point of valuation, taking care of viewings, skilled negotiations (to achieve the best price for your home), orchestrating the chain and liaising with mortgage providers, surveyors, agents and legal conveyancers up until completion day and the handing over of keys, I am your point of contact throughout the entire process and am available to my clients 7 days a week.
With cinematic promotional videos, the use of drones, innovative technology, increased online activity and social media now playing a central role in day to day living, now is the time for modern, forward thinking agents to provide an exciting alternative to the aged and generic agency model.